1. When adding water, the water should not exceed the pressure relief valve;
2. Do not block the pressure relief hole during use.
3. The Moka pot itself does not have the heating function. You can purchase the dedicated Induction cooking in this link, or use the household appliances such as the Induction cooking, electric ceramic stove, and gas stove commonly used at home to heat.
Return and Refund Policy
1.You have 15 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 15 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.
2.All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3.We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4.Below situation does not supports refund policy:
1) Clients ordered wrong products.
2) Products damaged artificially by clients.
3) Parts missing by clients.
1) WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2) Orders processed timely after the payment verification.
3) We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4) The images shown are not the actual item and are for your reference only.Especially the product color, there are some errors in some pictures.
5) SHIPPING is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6) If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7) Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.