1. When adding water, the water should not exceed the pressure relief valve;
2. Do not block the pressure relief hole during use.
3. The Moka pot itself does not have the heating function. You can purchase the dedicated Induction cooking in this link, or use the household appliances such as the Induction cooking, electric ceramic stove, and gas stove commonly used at home to heat.
Return and Refund Policy
1.From the date of receipt, you have 15 days to contact us and 30 days to return it. If you hold this item for more than 15 days, it will be considered used and we will not refund or replace it with you
2. All returned items must be in their original packaging. You must provide us with the shipping tracking number, the specific reason for the return, and your order number.
3. After the buyer and seller cancel the transaction from AliExpress, we will refund you the full bid amount upon receiving the goods in their original state and packaging including all components and accessories. Alternatively, you can choose to replace it.
4. The pictures are for product display and are for reference only. Especially for product colors, some products may have certain color differences.
5. Refund policy is not supported in the following situations:
1) The customer ordered a product that they did not need.
2) The product has been artificially damaged.
1) Global transportation (Dropshipping services, we also serve your customers).
2) We only ship to the confirmed order address. Your order address must match your shipping address.
3) Except for weekends and holidays, we will ship within 48 hours of receiving the order.
4) If you do not receive your goods within 45 days after payment, please contact us. We will do our best to handle any inconvenience caused by logistics delivery.